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Privacy Policy

Privacy Policy part of Lawyers OnLine ltd The Group (“We”) are committed to respecting and protecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is part of the Lawyers OnLine Ltd Group at Hereford House, 3 Offa Street Hereford HR1 2LL.

We may collect and process the following data from you:-

Information that you provide by filling in forms on our site
If you contact us, we may keep a record of that correspondence
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.
All calls made to or from us may be recorded for training purposes and to monitor customer service and regulatory compliance

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical information about our user’s browsing patterns and actions, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us improve our site and to deliver a better and more personalised service.

You may refuse to accept cookies by activating the setting in your browser which allows you to refuse the setting of cookies. If you select this setting you may be unable to access certain parts of our site.

All the information you provide us is stored on our secure servers. Unfortunately the transmission of information via the internet is not completely secure, although we will do our best to protect your personal data. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Other than as described in this privacy policy, we will not pass your information onto any third parties. We may disclose your personal information to our panel of solicitors and you consent to us doing so.

We use information held about you in the following ways:

To ensure that content from our site is presented in the most effective manner.
To provide you with information, products or services that you request from us or which we feel may be of interest to you.
To carry out our obligations arising from any contracts entered between us.
To allow you to participate in the interactive features of our service.
To notify you about changes to our service.

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries as defined in section 1159 of the Companies Act 2006.

We may disclose your personal information to third parties in the following circumstances:

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If,uk or Lawyers OnLine ltd Group or substantially all of its assets are acquired by a third party, in which case personal data held by them about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements.

The Act gives you the right to access information held about you.

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